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Create a powerful self-service portal – fast.
Create fully customisable subscriber self-service portals that help you to retain subscribers.
No code to get started, low code to create dynamic, personalised experiences.
No code needed
Limio builds your own, branded self-service portals using a no-code page-builder with 50+ pre-built components covering account, subscription, address and payment management. Includes integration to top subscription tools like Zuora and Salesforce.
Your Brand
Create a branded, authenticated, subscriber-only pages for self-service.
Powerful Management
Empower subscribers to manage their account, payment, invoices and address details seamlessly.
Personalisation
Display personalised offers for upgrades, renewals, or winback offers gated behind authentication, while respecting your business rules and processes.
Top self-service features
Explore the features to help your subscribers seamlessly self-serve
View subscriptions
An out-of-box portal for your customers to manage their subscriptions, payments and addresses.
Manage Payments
Let subscribers update their payments alongside their billing address.
Manage Addresses
For physical products, enable subscribers to manage their delivery address.
Switch
Let your customers easily switch to a different product or plan in their subscription to retain them longer. Learn more >
Cancel/Save
Give the option to subscribers to cancel and craft cancel/save experiences based on their reasons to prevent cancellations. Learn more >
Renew
Create renewal experiences for lapsed, fixed-term, or gift subscriptions to renew early or at renewal.
Invoices
Let subscribers quickly access their invoices, and settle outstanding payments.
Personalised
Create personalised experiences for cancellations, downgrade, upgrades and renewals based on the subscriber’s value, lifecycle, product and more via Limio Journeys.
Custom Experiences
Design pixel-perfect self-service experiences and embed custom business logic with low-code, custom components in our brand new Limio DX. Learn more >
Avoid cancellations
Create personalised cancel/save experiences that retains subscribers while maximising the lifetime value of your subscribers
Create Multi-Steps Cancellations
Create smart cancellation experiences, collecting cancel reasons, leveraging loss aversion tactics, and surfacing alternative options such as pausing or downgrading.
Make them dynamic
Go a step further by providing personalised cancel/save offers and percentage discounts. Create dedicated logic to block or enforce your business rules in any scenarios.
Top cancel/save features
Explore the features to retain subscribers
Surveys
Create surveys to capture the reason why customers are cancelling and drive the cancellation experience
Discount offers
Provide % one-time, recurring or forever discounts to your subscribers
Switch offers
Let subscribers downgrade to a cheaper or smaller plan, or a unique save offer
Free period
Give subscribers free access for a period of time
Deflection
Redirect subscribers to a page highlighting the value and features they are currently receiving
Live Chat
Trigger your live chat solution in-page, automatically populated with the subscriber's data
Support call
Provide quick help to subscribers who are cancelling for service issues
Personalised
Create journeys to direct subscribers to personalised cancellation experiences based on their product, reason, or segment via Journeys
Localised
Only offer cancellation experiences in some countries, even down to the region, state or city - so you can stay compliant where you need to
Split A/B Tests
Experiment rapidly with different cancellation experiences
Let them cancel.
Allowing online cancellation isn't just good practice. In some places such as Germany and California, it's the law. Follow our blog to keep up-to-date on the latest regulations.
© 2024
Innovate42 Ltd, trading as Limio, company number 10653083. Limio® is a registered trademark in the UK, EU and US. Our registered office is: Unit 13.1.1 The Leather Market, Weston Street, London, England, SE1 3ER