SELF SERVICE

Self-serve - simplified.

Create fully customisable subscriber self-service portals that help you to grow lifetime value and retain subscribers. No code required to get started.

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No-Code Setup

Activate self-serve tomorrow

Limio enables fully branded self-service portals with a no-code page builder, making it effortless to offer convenience and drive flexible monetisation.

5x faster setup

Compared to custom-built self-service solutions.

Powerful, branded self-service journeys

Customers can seamlessly manage their subscriptions, update payment methods and addresses, switch offers, buy add-ons, cancel, view payments, download and pay invoices, and update their details—all in one place.

Commerce self-service

  • View Subscriptions
  • Upgrade / Downgrade
  • Purchase Add-Ons

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    • Cancel & Cancel Shield
    • Restart Subscriptions
    • Renew Subscriptions

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Financial self-service

  • Download Invoices
  • Update Payment Methods
  • Update Addresses
  • Update Customer Details
  • Start Live Chat
  • Custom Experiences

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Your subscribers want convenience

Make it easy and seamless to subscribe and make changes online.

Subscriptions & Orders Overview

Get an overview of all a customer's subscriptions and one-off orders

Switch (Upgrade / Downgrade)

Seamlessly change the subscription of the customer to higher tiers and bundles while respecting your commercial processes.

Buy Add-Ons

Process add-on purchases seamlessly and all in online.

Renew

Surface personalised renewal or reactivation offers for subscribers to pick from.

Cancel & Cancel Save

Surface personalised save offers for customers to pick from or offer end of term, or anything in between.

Change Address

Change a billing or a delivery address on the fly.

Change Payment

Update the payment method of a customer and easily switch between methods.

Pay Invoices

See invoices, see outstanding balances and get them paid easily.

Edit Customer Data

Easily modify key customer data such as name or phone.

Smart self-service

Maximise lifetime value with Limio Self-Service

Dynamic upgrade & downgrades

Let your customers easily switch to a different product or plan in their subscription to retain them longer. Surface dynamically special upgrade offers to incentivise higher tiers.

Avoid cancellations

Give the option to subscribers to cancel. Craft cancel save experiences based on the reasons for cancellations, their segments and more. Create multi-step funnels that maximises retention.

Sell more add-ons

Enable customers to easily add extras to their subscription through self-service, providing flexibility and enhancing their experience.

Customise self-service

with Custom Components

Leverage Limio Developer Experience to create unique self-service experiences.Create complex, dynamic upsell offers or unique cancellation experiences.

Ready for enterprise?

With Limio you can increase your subscription retention by up to 40%

A reliable,
performant platform

Scale your traffic and content to match your needs.

Advanced
Collaboration

Powerful features made to help large teams ship faster.

Enterprise
Support

From implementation through to live troubleshooting.

Security and
Compliance

Run self-service with peace of mind and security.