Membership and subscription glossary

What is auto-renewal for football memberships?

Renewing a membership automatically each season unless the fan opts out.

Limio F.C. account auto-renew setting showing auto-renewal

TL;DR

Auto-renewal means a membership renews automatically at the end of its term using the fan's saved payment details, unless they turn it off.

What does “Auto-renewal” mean?

Clubs offer auto-renewal as an opt-in or default, usually with reminders before payment. It's standard for streaming services and increasingly common for football memberships.

How does it relate to football membership?

Auto-renewal protects the things fans care most about, such as loyalty points and waiting list positions, from being lost through a missed deadline. It must be transparent. From 1 January 2027, auto-renewing memberships fall under the DMCCA subscription rules: clear pre-contract information, reminder notices, online exit and cooling-off rights at each annual renewal.

How Limio helps

Limio runs auto-renewing memberships through billing systems such as Stripe and Zuora, lets fans manage renewal settings in their self-serve account, and supports save offers when a fan tries to cancel.

Want to see how Limio runs football membership? Talk to our team.

Frequently asked questions

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