Turn visitors into conversations, and conversations into subscribers.
Most people arrive, look around and leave without a word. Limio's agent talks to them instead: it helps them find the right plan, answers the questions that stall a checkout, settles new subscribers in and sorts out everyday account queries. More conversions, more renewals, and you learn what your customers want.
Four conversations your customers want to have.
Pick a moment in the journey and watch the agent work. Your own agent runs on your catalogue, your prices and your policies.
Demo conversation. Your live agent runs on your own catalogue, prices and policies.
More conversions, more renewals, and customers you get to know.
Give people someone to talk to and the conversation does four jobs for your funnel, then tells you what they wanted.
Helps people find the right plan
It asks what someone is after and narrows your catalogue to the subscription, membership or bundle that fits, with the inclusions explained in plain words.
Answers the questions that stall a checkout
Price, what's included, promo codes, payment options, delivery and cooling-off rights, answered from your own policies, with a direct route to checkout.
Settles new subscribers in
After the sale it walks people through the first steps: the app, the sign-in, the newsletter, the matchday benefit. A good first week makes the first renewal easier.
Handles everyday account queries
Upgrades, downgrades, pauses, renewal dates, card and address changes, cancellations: answered straight away and routed to the right self-service journey.
Tells you what your customers want
Every conversation shows what people were looking for, what put them off and what they asked before buying. Anonymous traffic never tells you that.
Knows when to bring in a person
When a question needs a human, the agent passes the whole conversation to your service team, so nobody has to repeat themselves.
Every conversation tells you something a page view never will.
Someone who talks to the agent tells you what they were looking for, which plan tempted them and what held them back. Limio links the conversation to the order it led to, the detail lands in your CRM, such as Salesforce or HubSpot, and when a person is needed your team picks up with the full story.
- Shows what people asked before they bought, or didn't
- Links each conversation to the order it led to
- Hands over to your team with the full transcript
- Lands in your CRM, such as Salesforce or HubSpot
A conversation that can get things done.
The agent runs on the same catalogue, checkout and self-service journeys as the rest of Limio. What it says matches what people pay, and what it promises, the platform delivers.
Catalogue and checkout
Plans, bundles, promotions and inclusions come straight from your Limio catalogue, and when someone is ready the agent opens a checkout with the right offer applied.
Explore sellingSelf-service account
Upgrades, pauses, switches, card and address changes run through the self-service journeys your customers already use, so the agent never promises what the account can't do.
Explore self-serviceRetention and cancel save
When someone asks to cancel, the agent can offer the saves and downgrades you've set up in Limio before saying goodbye.
Explore retentionAnalytics and CRM
Conversations are linked to the orders they lead to, so you can see what the agent converts and retains, and the detail lands in your CRM, such as Salesforce.
Explore analytics
Give every visitor someone to talk to.
See the agent working on your own catalogue, or ask the one in the corner anything.
